Frequently Asked Questions
Find quick answers to your most common questions about our products, shipping, calibration, validation, and more. This FAQ page is your go-to resource for clear, accurate info to support your purchasing and compliance needs.
Product
No problem! If you don’t see the product you need, simply fill out our Request a Product form or contact our team directly. We have access to thousands of products not listed online and would be happy to help source exactly what you're looking for.
Yes! We offer a range of instrument rentals for short-term needs or project-based applications. Contact us for personalized recommendations and availability.
Our sales and customer service team are here to help! For expert technical support, reach out through our Contact Us page, use our live chat, email us at services@alphacontrols.com or give us a call at 1-800-567-8686. We’re always happy to assist.
- Shop online, add items to your cart and complete your purchase online.
- Call us to place your order by phone 1-800-567-8686.
- Email us with your order details sales@alphacontrols.com.
- Request a quote first, then submit it through your internal purchasing process
If you need help with an order (before, during, or after) our sales and customer support team is just a click or call away. Visit our Contact Us page, use our website chat, or email us directly.
Stock availability is usually displayed on the product’s configuration page. If something is out of stock or lead time is required, that information will be clearly shown.
Still unsure? Reach out and we’ll confirm availability for you.
Yes, but please act quickly! To cancel or modify an order, contact our sales team right away via phone, email, or chat. We’ll do our best to accommodate your request before your order ships.